ExpertEchoExpertEchoAI Chat Support for Small Businesses - Expertly Set Up and Optimized.
Transform your website into a 24/7 customer support powerhouse. Our experts handle the setup, prompt optimisation and website integration seamlessly. You enjoy ongoing AI-powered customer support chats, answering queries from your knowledge base to boost satisfaction and sales.
For Small and Medium Businesses Handle customer queries efficiently - without expanding your team.
24/7 Support Assistant
Efficiency at Scale
Closer to Customers
Is Your Business Losing Customers to Unanswered Questions?
Visitors abandon your site when they can't get quick answers to their queries.
Your team wastes time on repetitive support emails and calls, pulling focus from core operations.
Opportunities slip away when potential customers need info outside business hours.
Scaling support typically requires more hires or expensive tools - until now.
Introducing ExpertEcho:Custom AI Chat Support for SMBs, Set Up by Experts.
ExpertEcho turns your website into a reliable 24/7 support system tailored to your business.
Our setup service includes expert assistance: we upload and optimise your FAQs, product docs, policies, and other materials into a secure AI database.
Visitors chat, and the widget delivers precise answers based solely on your content - with links to sources for deeper details. If no answer fits, it prompts an email escalation with full context.
The result: happier customers, fewer support tickets, actionable chat insights, and more conversions
What It Costs
Expert Setup
£499 One-Time Fee
Our consulting team handles everything: document uploads, prompt optimisation for 30 days, and widget integration - getting you to value fast.
Ongoing Subscription
£59/month or £590/year
Access the AI chat platform, unlimited queries, chat storage, and basic support. Save with annual billing.
Cancel anytime
No Lock-In
No contracts - if it's not a fit, walk away hassle-free.
How It Works From Business Docs to Optimised Support in 3 Steps
Expert-Led Setup
We collaborate to upload your docs (.pdf, .doc, etc.), structure them for best results, optimise your main prompt, and configure the account - all with 30 days of guidance.
Embed & Launch
Generate your secure widget code (like Google Tag Manager) and add it to your site. Customise appearance to match your brand.
Support & Insights
Customers chat; ExpertEcho responds accurately from your database, links sources, and stores anonymised sessions for review. Use insights to refine your content and operations.